PRIVACY POLICY
Information We Collect
We may collect and process the following information:
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Name and surname
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Contact details (email address, phone number, delivery address)
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Payment details (handled securely via third-party payment providers)
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Information provided when you contact us or subscribe to our newsletter
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Website usage data through cookies and analytics tools
How We Use Your Information
We use your personal information to:
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Process and deliver your orders
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Communicate with you regarding your purchases, enquiries, or updates
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Send you promotional emails or marketing communications (only with your consent)
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Improve your experience on our website
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Comply with legal obligations
How We Share Your Information
We respect your privacy and do not sell your personal information to third parties.
We may share information with trusted third parties who assist us in operating our business, such as:
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Payment gateways
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Courier and delivery services
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Email marketing platforms (for those who subscribe to our mailing list)
All service providers are required to respect the confidentiality and security of your data.
Your Rights
You have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your information
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Withdraw consent for marketing communications at any time
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Lodge a complaint with the Information Regulator (South Africa) if you believe your data rights have been infringed
COOKIES
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, although this may affect your use of our website.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Candle Studio
Email: info@candlestudio.co.za
candle studio
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